Scout Pro by Service Scout

CRM for General Contractors

General contracting runs on estimates, job management, and crew coordination. Scout Pro keeps all three in one affordable app — no Excel, no chaos.

Why Small General Contractors Need a CRM

General contractors often manage multiple active jobs simultaneously — each with its own timeline, crew assignment, subcontractors, and invoice schedule. Without a system, important details fall through the cracks: a follow-up call never made, an estimate sent but never tracked, a customer invoice overdue by three weeks.

Most enterprise field-service platforms are designed for large companies with dedicated office staff. A 2–15 person general contracting operation doesn't need (or want to pay for) that complexity. Scout Pro is built for the owner-operator who is also the project manager, estimator, and sometimes the one swinging a hammer.

At $49/month, Scout Pro gives small contractors the same organizational capability that larger competitors charge $150–$250/month for, without the learning curve or per-seat pricing that penalizes growth.

How Scout Pro Fits a Contractor's Workflow

📋

Estimates that close faster

Build professional estimates on-site, collect the customer's e-signature before you leave, and convert to an invoice with one tap. No more paper estimates that get lost or disputed.

📅

Multi-job scheduling

See all active jobs on a calendar. Assign crew members to specific jobs for specific days. When a job shifts, update the schedule in seconds and everyone sees it.

👥

Customer history at a glance

Every customer has a full history: past jobs, estimates, invoices, notes, and communications. When a repeat customer calls, you know exactly what you've done for them before.

👷

Crew clock-in and tracking

Crew members clock in/out from their phone. You see hours worked per job without chasing time cards. Integrate with Gusto for payroll.

💵

Revenue and P&L by job

Track income and expenses and see your actual net profit — not just revenue. Know which job types are most profitable and where you're losing money.

💬

Customer communication

Text customers directly from Scout Pro. Send estimates, invoice links, and follow-up messages via SMS — customers reply from their regular phone, no app needed.

What's Included in Scout Pro for Contractors

Everything below is included at $49/month — no per-seat fees, no add-ons required.

✓Customer CRM and contact management
✓Estimates with digital e-signatures
✓Invoices with SMS payment links
✓Job calendar and scheduling
✓Job photo documentation (before/after)
✓Job checklists
✓Crew/employee management
✓Employee time tracking and time-off
✓Revenue and expense tracking
✓Profit & loss reporting
✓Mileage tracking
✓Sales pipeline
✓SMS messaging to customers
✓Auto follow-up texts after job completion
✓Online booking widget
✓QuickBooks sync
✓Google review automation
✓iOS and Android mobile apps

Contractor CRM — Common Questions

Can I track multiple active jobs at once?+

Yes. Scout Pro's calendar and job management system shows all active jobs simultaneously. You can filter by crew member, status, or date.

Does Scout Pro handle crew timesheets?+

Yes. Employees clock in/out from their phone. You see hours per employee per job in real time. Gusto integration is available for payroll export.

Can customers pay invoices online?+

Yes. Scout Pro sends payment links via SMS. Customers pay with a card from their phone — no account required on their end.

Is there a limit on how many customers or jobs I can have?+

No. Scout Pro does not cap customers, jobs, estimates, or invoices at $49/month.

What platforms does Scout Pro run on?+

Scout Pro runs on iOS, Android, and a full web app at servicescout.app — all included.