From emergency calls to big remodels, plumbing jobs need fast dispatch, clear estimates, and reliable invoicing. Scout Pro covers the business side so you can focus on the work.
Small plumbing companies lose money in predictable ways: estimates that aren't followed up on, invoices sent late, customers who don't hear back and call a competitor, and jobs where the final invoice didn't account for all the time spent.
Plumbing also involves a mix of flat-rate and time-and-materials jobs, emergency calls mixed with scheduled work, and jobs that range from a $150 faucet swap to a $15,000 repipe. A CRM needs to handle that variety without being overly complex.
Scout Pro is designed for exactly this — a plumbing company with 1–15 employees that needs to stay organized without paying for software designed for a 50-truck operation.
When a customer has a burst pipe, they need a quote fast. Build an estimate in under a minute from a price book of your standard services and parts. Get the approval before you start.
Set fixed prices for your most common services — drain clearing, water heater replacement, fixture installs. Tap to add items to any estimate or invoice without retyping.
Photograph the problem before work and the completed repair after. Protects you from disputes and helps customers understand the value of the work done.
Send the invoice via text the moment the job is done. Customers pay with a card from their phone. No waiting on checks, no outstanding invoices.
Every customer has a record of all past visits, problems found, work done, and invoices. When they call back, you know everything already.
For plumbers running multiple service calls per day, Scout Pro tracks mileage and helps optimize the driving order between stops.
Everything included. No per-tech fees. 14-day free trial.
Start Free Trial →See full feature list →Yes. You can mix emergency same-day bookings with pre-scheduled maintenance calls on the same calendar. Jobs can be assigned to specific plumbers.
Yes. Scout Pro's price book lets you set fixed prices for common services. Tap to add them to any estimate or invoice.
You can add line items for parts and labor on any estimate or invoice. Expense tracking lets you log material costs against specific jobs.
Scout Pro sends invoice payment links via SMS immediately after job completion. Customers click and pay by card from their phone — no app needed.
Yes. Add employees with their own login. Each sees their assigned jobs; you see the full team view. No per-seat fees.